Privacy Policy

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016
on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

 

General Data Protection Regulation (GDPR)
Privacy statement 25 may 2018

LADA.shop, located at De Streektuinen 182 in Hoorn, The Netherlands, is responsible for the processing of personal data as set out in this privacy statement.
Your privacy is important to us, so these terms and conditions can be adapted over time to new insights and developments.

Contact details:
LADA.shop De Streektuinen 182, 1624GP Hoorn
LADA.shop's data protection department can be reached via privacy@lada.shop

Personal data that we process
LADA.shop processes your personal data because you use our services and/or because you provide these to us yourself. Below you can find an overview of the personal data that we process:
First and last name
Address data
Phone number
E-mail address
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence or by telephone.
Information about your activities on our website
Information about your surfing behaviour on different websites (e.g. because this company is part of an advertising network).

Special and/or sensitive personal data that we process
Our website and/or service does not have the intention to collect data about website visitors who are younger than 16 years of age. Unless they have parental permission or guardian.
However, we cannot check whether a visitor is over 16 years old. We therefore advise parents to be involved in their children's online activities in order to
in order to prevent the collection of data on children without parental consent. If you are convinced that we have collected personal data about a minor without this permission. please contact us via privacy@lada.shop, then we will remove this information.

For what purpose and on what basis do we process personal data?
LADA.shop processes your personal data for the following purposes:
Handling your payment
Sending our newsletter and/or advertising leaflet
To be able to call or e-mail you if this is necessary in order to be able to perform our services.
Inform you about changes to our services and products.
To offer you the possibility to create an account.
To deliver goods and services to you
LADA.shop also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making
LADA.shop does not make decisions on the basis of automated processing about matters that could have (significant) consequences for people. These are
decisions taken by computer programs or systems without a person (e.g. an employee of LADA.shop) in between.

How long we store personal information:
LADA.shop does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.
We apply the following retention periods for personal data:
Your account data will be kept for as long as you wish, LADA.shop has the right to change or remove these data without having to give any reason to do so.
Purchase data is retained for as long as we are legally obliged to do so or as long as we deem it useful for the business execution (maximum of 7 years).
Correspondence is kept for the period that we estimate we need this information, relevance is determined by LADA.shop but with a maximum of 7 years.

Sharing of personal data with third parties
LADA.shop does not sell your data to third parties and only provides them if this is necessary for the execution of our agreement with you or to comply with a legal obligation.
With companies that process your data on our behalf, we enter into a processing agreement to ensure the same level of security and confidentiality of your data. LADA.shop remains responsible for these processing operations.

Cookies, or similar techniques, that we use
LADA.shop uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the
browser of your computer, tablet or smartphone. LADA.shop uses cookies with a purely technical functionality. These ensure that the website works properly. and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it.
In addition, we place cookies that track your browsing behavior so that we can provide customized content and advertising. On your first visit to our website, we have already informed you about these cookies. You can unsubscribe from cookies by using your internet browser as follows to set it to no longer store cookies. In addition, you can also delete all information previously stored through your browser's settings.
Cookies are also placed on this website by third parties. These are for example advertisers and/or the social media companies. For example, Googly Analytics

Viewing, modifying or deleting data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by LADA.shop and you have the right to data transferability.
This means that you can submit a request to us to send you the personal details that we have of you in a computer file. You can send a request for access, correction, deletion, data transfer of your personal data or for the withdrawal of your consent or objection to the processing of your personal data to privacy@lada.shop. In order to be sure that the request for inspection has been made by you, we ask you to send us a copy of your identity document with the request. In this copy, take your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the page).
passport), passport number and citizen service number (BSN) in black. This is to protect your privacy. We will respond to your enquiries as quickly as possible, but within four weeks. Request.
LADA.shop would also like to point out that you have the opportunity to lodge a complaint with the national supervisory authority, the Personal Data Authority.

How we protect personal data
LADA.shop takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and to prevent unauthorised changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us customer service or via privacy@lada.shop. Among other things, LADA.shop has taken the following measures to secure your personal data:
Security software, such as a virus scanner and firewall.
TLS (formerly SSL) We send your data via a secure internet connection. You can see this on the address bar 'https' and the padlock in the address bar.
DKIM, SPF and DMARC are three internet standards that we use to try to prevent you from receiving emails on our behalf that contain viruses, are spam or are intended to steal personal (login) data.

Necessary for a good security of your data, never give your login/account data to anyone else and make your password difficult to guess.
We will never ask for your login data by email or phone, if you receive a request for this then this is a spam or fishing message that you should delete immediately.
If you have any doubts about the authenticity of a message or report, please contact us first at privacy@lada.shop
If in doubt, never click on a link or an attachment in a message or report.

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